Simple steps to improve your connection and avoid common issues
A strong internet connection keeps your devices running smoothly—whether you're video calling family, checking emails, or using farm software. If your Wi-Fi feels slow or unreliable, this guide will help you check your setup and fix common problems.
Your device should show full bars or a strong signal icon.
If the signal is weak, move closer to your router
Avoid placing your router near metal objects, microwaves, or thick walls
Try placing your router in a central, elevated location
Sometimes a simple restart can fix slow speeds or dropped connections.
Unplug your router and modem for 30 seconds
Plug them back in and wait 1–2 minutes for full reboot
Do this once a month or when your internet feels sluggish
Use a free website like www.speedtest.net to check your download and upload speeds.
Download speed affects streaming, browsing, and downloads
Upload speed affects video calls and sending files
Compare your results to the speed promised by your internet provider
Too many devices or apps using the internet at once can slow things down.
Disconnect unused phones, tablets, or smart TVs
Pause large downloads or streaming during video calls
Close background apps that auto-refresh (like cloud backups or email sync)
Some areas of your home or farm may have weak Wi-Fi coverage.
Use your phone to walk around and check signal bars
Consider a Wi-Fi extender or mesh system for larger spaces
Avoid placing routers near cordless phones or baby monitors
Just like your computer, routers need updates to stay secure and fast.
Log in to your router’s settings (usually at 192.168.0.1 or 192.168.1.1)
Look for a Firmware Update or System Update section
If unsure, ask for help—updating incorrectly can cause issues
If your internet is still slow, drops frequently, or won’t connect:
Your router may be outdated or misconfigured
Your internet provider may be experiencing issues
You may need a professional Wi-Fi tune-up
We offer remote and in-person tech support for seniors, farms, and small businesses in Central Alberta—including Wi-Fi setup, router upgrades, and signal troubleshooting.
Call: 587-306-3444
First session is free!